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Email Our Team newnorfolkroofing@gmail.com Office Number 0800 6125 640 On Site Team 07905 184 968

# Privacy Policy

This privacy policy denotes the privacy practices carried out by our company and any companies we work with that may have access to your data.

This privacy policy applies to any information gathered through the use of this website, as well as any information you provide to us in further communications that we will need to store for future reference.

We are the sole controllers of any information submitted and collected from use of this site. Other GDPR compliant data processors may have access to your data through the use of our web hosting services; however they are subject to all the rules and regulations set out in the GDPR on both the possession and usage of your data.

We only have access to information voluntarily given to us by you through the use of our website, email and/or our contact forms. We will not sell or forward this information on to anyone without your explicit permission.

## The data we collect

The data we collect and securely store from you can include:

- IP address
- Name
- Address
- Contact phone number
- Email address
- Payment details

We only collect and store this data for contact purposes, order processing or for security reasons only. We will not hold onto this data for a time period that is unreasonable just for the purposes of our business. Your data is kept on secure servers and is protected at all times from unlawful possession.

If you have consented, we may contact you in the future through the details provided for any promotional or customer service related needs. We may also pass your information on to our partners for them to contact you for marketing and promotional reasons. Consent can be withdrawn at any time for any reason by contacting us and letting us know of your intention of withdrawing consent.

## Your right of access

You have complete Right of Access to any data we hold, or have held, on you. You may contact us through email or phone at any time (permitting business hours) to discuss:

- What data we have on you
- Why we have this data on file, and what we use it for
- Changing or correcting any data we have for you
- Any concern about the use of your data
- Having us remove any data we have on you

## How we protect your data

We take sufficient precautions to protect any data you submit to us. Your data is only stored if it is needed for future reference, and if it needs to be stored, will be kept on safe and secure servers. If there is ever a breach of data, you will be immediately notified of this breach as well as it being reported to the lawful authorities.

Any sensitive information submitted to us is encrypted and transmitted in a secure way to avoid any unlawful possession or gathering of your data through our forms. You can verify this by viewing the padlock to the left of the address bar, or by the web address containing “https://” before our domain name.

We protect all your information offline too — only employees with a need for this information are allowed access to it, otherwise it is securely stored away.

## Contact us

If you have any questions about this policy, please contact us atnewnorfolkroofing@gmail.com or call0800 6125 640.